MYCOST — RETURNS EVIDENCE CHECKLIST

BEFORE DISPATCH
[ ] Listing photos saved
[ ] Flaws shown clearly
[ ] Serial/model details saved where relevant
[ ] Packing condition photographed for higher-value items
[ ] Tracking / proof of posting retained

IF A RETURN IS OPENED
[ ] Keep marketplace messages together
[ ] Record reason given
[ ] Record refund and extra postage costs
[ ] Photograph returned condition on arrival
[ ] Decide whether item can be relisted
[ ] Update true profit / loss

MyCost: https://mycost.uk/