HOW WE WRITE

Clear answers first. Evidence where it matters.

MyCost's public help centre is written for resellers who want a useful answer without technical language.

Our rule

We try to separate simple reseller advice from facts that can change. When fees, platform rules or UK tax guidance matter, the page should make that clear and point readers towards the relevant official source.

How pages are written

Short answer near the top

The first section should answer the question before going into detail.

Plain English

Terms such as ROI, margin, sell-through and landed cost are explained rather than assumed.

Practical examples

Examples use simple numbers so readers can see how a decision affects profit, cash or stock.

Changes are dated

Time-sensitive pages should show when they were reviewed and be updated when rules or fees change.

Platform and tax topics

MyCost is not a marketplace, HMRC or an accounting firm. Marketplace rules and fee schedules can change. UK tax depends on personal circumstances. For a definite rule, use the current official marketplace/HMRC information or a qualified adviser.

Corrections

If a page is out of date, the goal is to correct the page rather than quietly leave a bad answer online. The Help Centre is an evolving resource library, not a claim that every reseller situation has one universal answer.