Keep the sale record, the original condition evidence and the return outcome together so one return does not wreck your records.
A return changes the real result of the sale. Record any refund, extra postage, damage or fees that were not recovered, then put the item back into stock only if it is genuinely sellable.
Keep this step simple and use the real numbers or evidence you have.
Keep this step simple and use the real numbers or evidence you have.
Keep this step simple and use the real numbers or evidence you have.
Keep this step simple and use the real numbers or evidence you have.
If a £40 sale is refunded and you lose £4 postage, the final result is not a £40 sale anymore. Your records should show the loss clearly.
Leaving the original sale recorded as full profit after a refund makes your monthly numbers look better than reality.
MyCost can keep the item cost, storage location, sale and real profit together so you do not have to remember it all.